We have many clients including businesses, shops, schools, residential
customers churches and charitable organisations. |
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Testimonials |
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"Helpful, always available at the end of the phone, pleasant
natured, very approachable, nothing is too much trouble. Made problems with
printing in school much easier. Added network points to our network with the
least amount of disruption to the working day."
Ann Hedden, Administrator, Ashton
St Peters C of E VA School |
"We commissioned Dunktech to create a computer to meet our needs. We
gave them an outline of what it would be used for, such as student
essays/research projects, pictures, e-mail, internet and so on. We agreed a
price to work within and left it with him. They sourced a laptop that suited our
needs and ensured the correct software was installed. Since then he has been
readily available for advice and practical support when needed. It is reassuring
to have found a genuine company that provides a full spectrum of services
without rushing business." Caroline Dibble, Home User |
"Dunktech has been supporting Stondon Lower School for the past
year. In that time we have found Duncan to be very efficient/pro-active in
managing our day-to-day IT needs and future development. Due to Duncan’s
background, he is very aware of the constraints of small schools and has a very
good understanding of our needs. This year Duncan has been heavily involved in
our year 1/2 PDA pilot project. This has been invaluable and Duncan has been
able support the school in all technical aspects of this project. Like many
small schools, we do not have a dedicated IT Manager/Co-ordinator so we are
reliant on external support (ie, Duncan) within this area. Often we require
issues to be resolved very quickly and Duncan has been every efficient in
managing this. We have been extremely pleased with Duncan’s support to date and
would have no hesitation in recommending him to other schools."
Mandy Taylor, Office Manager, Stondon Lower School |
"We had been having problems in my workplace with our wireless
internet connection for months, without any known cause. We had tried various
things but hadn't got anywhere. When we called Dunktech in, he took time over
his work, and it was very clear that he knew what he was talking about. Within a
couple of hours had found a solution."
Claire Crittenden
Youth Pastor
Hitchin Christian Centre. |
"Dunktech came into assist the school with setting up our network.I
found him to be capable, honest and efficient.He quickly understood our system
and was able to get to the bottom of our problems and assist in their
resolution. I would be very happy to recommend Dunktech to others requiring a
contractor, a network manager or an advisor."
Natalie Jordan
Head of IT
Hertfordshire Secondary School |
At Henlow Middle School we are able to fix many problems that occur
with our IT systems. We were very frustrated with our previous IT support
service in that we couldn’t ask for advice without having to log a call and have
someone phone us back a couple of weeks later. We have used the services of
Dunktech for 12 months and have been extremely pleased. We are able to speak to
Duncan at Dunktech at almost any time and he will give advice there and then. If
we have a problem that is beyond our knowledge of fixing, Duncan will arrange a
time to come in and either fix the problem immediately or take a broken item
away to fix. Duncan has always arrived on time and has always returned mended
machines within two days. Duncan has suggested ways of improving our working
methods, either to make life easier or to save time, for example ghosting an
image onto new machines. Duncan has surveyed our system and keeps a duplicate
server, so that should our server go down, potentially, we will only have to
wait a couple of hours for the system to be reinstated as opposed to a complete
reinstall on the server taking a week or more.Duncan has proved reliable,
knowledgeable, versatile and a very agreeable person. We are very happy to
recommend his services to other schools.
Sarah Panton, ICT Technician, Henlow VC
Middle |
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